British
English
The subject line is usually placed
between the salutation and the body of the letter (with a blank line in
between).
Dear Mr. Wilson
Subject: Order No 175/03
With reference to above order,....
Dear Mr. Wilson
Subject: Order No 175/03
With reference to above order,....
American English
In American English, the subject
line can also be placed between the recipient's address and the salutation
(with a blank line in between).
Subject: Order No 175/03
Dear Mr. Wilson:
With reference to the above order,.....
http://www.ego4u.com/en/business-english/communication/
Subject: Order No 175/03
Dear Mr. Wilson:
With reference to the above order,.....
http://www.ego4u.com/en/business-english/communication/
Ø Anruf
entgegennehmen
o … (company).
Good morning.
o … (company).
Good afternoon.
o … (company).
How can I help you?
o I'm
afraid you have dialled the wrong number.
o Who
would you like to speak to?
o What
does it concern, please?
o Would
you mind telling me what you're calling about?
o Hold
the line, I'll put you through.
o I'll
pass you over to … (department).
o … is
speaking on another line.
o … isn't
in (yet).
o … is
away on business.
o … is
on holiday (this week).
o … is
out for lunch.
o I'm
afraid, … is not available at the moment.
o … will
be back any minute.
o I'm
sorry, but the line is engaged.
o There's
no reply.
o If
you hold the line, I'll try again.
o Would
you like to hold?
o Could
you try again later / tomorrow?
o Can
I take a message?
o Would
you like to leave a message for …?
o If
you give me your phone number, … will call you back.
o Could
I have your name, please?
o Could
I help you? / Maybe I can help you?
Ø
Anruf tätigen
o … here.
/ … speaking. / This is …
o This
is … (company), … (name) speaking.
o Sorry,
I must have dialled the wrong number.
o Could
I speak to …, please?
o Am
I speaking to …?
o Could
you put me through to …, please?
o It's
about …
o I'm
calling about …
o Could
you please tell … I phoned?
o Could
you give … a message, please?
o Could
you ask … to call me back?
o Do
you know when … will be back?
o Will …
be in the office tomorrow?
o I'll
try again later / tomorrow.
o Maybe
you could help me?
Ø
Verständndigungsprobleme
o My
English isn't very good.
o The
line is bad.
o I
can hardly hear you.
o I
didn't get that.
o Could
you speak more slowly, please?
o Could
you speak louder, please?
o Could
you repeat that, please?
o Could
you spell that, please?
o Sorry?
/ Pardon?
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